Customer Service


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Please allow 14 to 21 days for us to process and ship your replacement

International Replacements

Please submit your warranty claim directly with your local retailer or distributor. You can find a comprehensive list of our distributors here –

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Customer Service Hotline:
1-800-625-4327 (1-800-NALGE-CS)

Nalge Nunc International Corporation
Outdoor Products Division
75 Panorama Creek Drive
Rochester, NY 14625 U.S.A.

Your name, email address, and country will help us respond faster to your comment or question.

Media Inquiries:

Marcia S. Gray
Text & Mobile: 617-990-7720